In a digital world where technology is constantly advancing, it can be hard for small businesses to stay afloat. Luckily, our professional staff at Micro Records Company has more than 20 years of experience in the field and is capable of predicting and adapting to the ever-changing computing landscape. Let us enlighten you about our managed information services for small businesses.
Help-Desk Support for PCs, Servers, and Network Equipment
Is your small business having trouble with its network equipment? Do you need help diagnosing a PC problem? We can help minimize your frustrations! Our staff is qualified to diagnose hardware and software problems and repair or replace as required. We can also diagnose and repair your network equipment such as switches and firewalls.
Proactive Monitoring and System Alerts
If your PC is infected with a virus, wouldn’t you like to know before it causes irreversible damage? AntiSpyware scans are just one of the many benefits of installing monitoring software on your PC. This software also makes it possible for us to perform hardware and software asset scans, temporary files and Internet debris removal, Microsoft patch assessment and deployment, and logical disk space checks. When you install monitoring software on your Servers you allow us to monitor disk space usage, memory usage, CPU utilization, application errors and service errors. We are notified about any potential issues on a real-time basis, so we can work to find a solution in a timely manner.
Network-Wide Security and Document Management System
Having a functional and cost-effective document management system can sometimes make all the difference in whether a small business fails or succeeds. We can install and manage server-based AntiVirus and AntiSpyware protection, including proactive update management to all network PCs. We implement a server-based daily backup of critical data for all network PCs, to ensure the ultimate safety of your documents.
Phone Support With a Dedicated Service Provider
Communication is the key to success. As part of our managed information services, we offer phone support anytime during regular business hours. If necessary, we can perform onsite meetings to troubleshoot issues and consider alternative solutions. Each year, we encourage an onsite meeting with each client to review any changes in services and re-establish long term service goals. We want to help your small business succeed every step of the way!
Ready to Go Digital With Your Documents? Contact Micro Records Today
No matter what kind of business you have, you want to spend your time working for your clients, not searching for paperwork. Micro Records can help you with that. Our products can get you on the right track. If you want to learn more about how we can help you to smoothly transition to the digital age, please contact Micro Records Company, Inc. by calling 877-410-SCAN or visiting MicroRecord.com!